Hostags Privacy Policy

Effective Date: 25/02/2025

At Hostags, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect both personally identifiable information (PII) and non-personally identifiable information (Non-PII) when you interact with our website and services.

Personal Information

This includes:

• Account Information: Name, email address, phone number, billing information, and any other details you provide during account registration or while using our services.
• Payment Information: Credit card details, PayPal account information, or other payment methods used to process transactions.
• Customer Support: Any information provided when contacting our support team, including conversations, emails, and support tickets.

Non-Personal Information

This includes:

• Browser and Device Information: Information about your browser type, device, operating system, and IP address.
• Usage Data: Information about how you interact with our website, including pages viewed, links clicked, and time spent on our site.

2. How We Use Your Information

We use the information we collect to provide and improve our services, and for the following purposes:

• Account Management: To create and manage your account, process transactions, and provide customer support.
• Service Delivery: To fulfill your hosting, domain registration, and related service requests.
• Communication: To send you important notifications related to your account, services, and promotions, such as order confirmations, service updates, and special offers.
• Improvement of Services: To improve the functionality and performance of our website and services based on usage data and user feedback.
• Marketing: To send you marketing emails or offers based on your preferences. You can opt-out of marketing emails at any time by following the unsubscribe instructions in those emails.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist us in operating our services, such as payment processors, email providers, and cloud hosting providers.
• Legal Requirements: We may disclose your information when required by law, such as in response to a subpoena, court order, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of Hostags, your information may be transferred as part of the transaction. You will be notified of any such change via email or through a notice on our website.

4. Data Security

We take the security of your personal information seriously. We implement a variety of physical, electronic, and procedural safeguards to protect your data. These include encryption, secure servers, firewalls, and other security measures. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.

5. Cookies and Tracking Technologies

Hostags uses cookies and other tracking technologies to enhance your browsing experience, analyze website usage, and improve our services. Cookies are small files stored on your device that allow us to recognize your preferences and gather data about how you interact with our website.

You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of certain features of our website.

6. Third-Party Websites

Our website may contain links to third-party websites. These websites are not operated or controlled by Hostags, and we are not responsible for their content or privacy practices. We encourage you to read the privacy policies of any third-party websites you visit.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete personal information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time.
• Data Portability: You may request to receive a copy of your personal data in a machine-readable format.

To exercise any of these rights, please contact us at [Insert contact email].

8. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. International Transfers

If you are accessing our website from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the U.S., which may have different data protection laws than those in your country. By using our services, you consent to the transfer of your data to the U.S. and other countries.

10. Changes to This Privacy Policy

Hostags reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Hostags Privacy Team
Email: help@hostags.com
Skype: hostags.help